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Monthly Archives: September 2010

Who Holds You Hostage to Mediocrity?

Hostage – Mediocrity – success – vision and purpose – relationship between means and ends – the end justifies the means – well-being and welfare of stakeholders – altruistic – resonate with specific target audience – a distinguishable reason for being – responsibility, truth, values, beliefs, ethics, and moral standing – for-profit – not-for-profit – business model – foundations of your brand – socially responsible – environmentally conscious – employee owned – engaged in fair-trade – source of excellence – customer loyalty – scandals – fraud – confuse means and ends – decision-makers – by hook or by crook – obsession – decision-maker – predatory cultivation – damn the consequences – improve the bottom-line – hostage to mediocrity – the banking industry and Wall Street derailed – quality of service – bait-and-switch – marketing driven – Awareness, Interest, Desire and Action – mail-in rebate – dissonance – fear and uncertainty – suggestion – undermine rational thought – instill fear – worst-case scenario – wreak havoc – emotions – uncertainty – last-resort measure – politicians – distinguishing features – character assassination – criticizing the messenger rather than the message – We-the-Public – cheated and taken for a ride – questioning good intent – revolutionary – authentic – on-purpose – compelling vision – self-renewal – re-invention – excellence – winning hearts and minds – deception – destroy competitors – ROI – pursuit of excellence – rewarding – choice

Business as a Spectator Sport

business – spectator sport – Dutch – the best sailors stand onshore – advice – consequences – marina – novice captain – lack of experience – indecision – common sense – arm-chair players – fall flat on your face – success – audacious – innovative – gamble – stupidity – strategic decisions – terrifying – consequences of your mistakes – strategic decision – mitigate – unintended and unwanted results – tough times – opinions and expertise – consultants – create dissonance – personally accountable – time is of the essence – proven solution – big names in the industry – leaders that make-up their minds quickly – wisdom – act out of fear – symptom – prescribed solution – me-too – hostage – mediocrity – describing – relationships between means & ends and cause & effect – variance – benchmarks for success – Authentic Solution™ – root cause – strategic direction – generate synergy – the game of business – patterns of activities – reasoning – purpose – logically correct – rooting for your success – W. Edwards Deming – Japanese motor industry – there’s no substitute for knowledge