solutions – widgets, tools, and applications – value proposition – ingenuity and creative expression – products and services – features and functionalities – what’s my pressing problem – a symptom or a root-cause – clear, well defined and pressing need – organization – return on investment – prescribe – generic problem – specific solution – symptom and the root-cause – means and ends – organizing principle – critical examination – confusing means and ends – reason for being – make money – paradigm
push it to the extreme – bernie madoff – hero and shining example – principal amount – 401k investments – discressionary income – guidelines or critical success factors – flawed paradigm – purpose – fair profit margin – universal measurement – applause for a job well done – organizations – standing ovation – describe – organizational dynamics – identify some root-causes of conflicts – reaching your purpose – authentic solution™ – strategy – generate synergy – tail wag the dog – optimizing efficiency – effectiveness – satisfying real client needs – standardization – competitive offers – means to an end
Monthly Archives: November 2009
A tail wags dog story
Are you serious?
keynote speaker – San Diego, CA – American Society for Training and Development – Breaking boundaries in Training and Development – organizing committee – the secret to doing business in bad economic times – doing business in good economic times – universal measurement for success and failure – room for maneuver – asking penetrating and possibly embarrassing questions – narrower margins for error – your aptitude for the job – ability for critical thinking – personal judgment – changing our thinking and judgment – the organization’s purpose – extra-ordinary organizations – prosperous times – the economy – victims of some outside force that we cannot influence – adverse economic climate – trusted advisors to executive decision makers – CEO – Conduct a root-cause analysis – thrive/survive – Authentic Solution™ – guts or a real sense of duty – erosion of our economy – bigger picture effects – future survival – overcome an executive decision-maker’s resistance to change – pursuit of sustainable business practices – humanity – define – organizational behavior
You can’t fix what you don’t understand
W. Edwards Deming – Japanese motor industry – If you cannot describe what you’re doing in terms of process, you don’t know what you’re doing – roadmap – daily routine – Knowing-Doing Gap – executives – accommodate growth – or adapting it to economic and market challenges – bearer of bad news – Sales-Process – Sales-Department – education – electricity – Newtonian mechanics – universe is a machine – complexity – take it apart and study the pieces – specialists – Best-Practices – putting the pedal to the metal
functions the organization performs – systems and tools – insight into the relationships between means & ends and cause & effect – Authentic Solutions™ – differentiate your organization from the rest – survive – Organizational Dynamics – osmosis – sustainable competitive advantage – Learning is not compulsory, neither is survival