education system – false comfort – old habits – Albert Einstein – significant problems level of thinking – Galileo Galilee – doing the same thing over-and-over again – LinkedIn Groups – breakthrough thinking – deep domain expertise – big picture thinking – means & ends – cause & effect
Category Archives: Uncategorized
What’s Your Role in Strategy Anyway?
August 6, 2010 – 10:59
dialogue about strategy – PREcribing – General George Patton – obvious choice – Albert Einstein – Systems – executive responsibility – benchmark for success – strategic decisions – Hierarchy of Goals – Integrity – board-level sponsorship – strategic change – corporate performance – DEScribing – crafting a sustainable and profitable business with respect for humanity – people are an asset and not a line-item of expenses – innovation – creativity
Not-Telling-the-Truth vs. Lying
August 3, 2010 – 21:00
Not-telling-the-Truth – lying – public opinion – con-artist – business leader – it could happen to the best of us – system – vehicle for the pursuit of a vision – performance capabilities – integrity – Pushing the Envelope – decision – gambling with your credibility or integrity – risk taking – taking liberties with the truth – standard operating procedure – public dialogue – collapse – security – negligence – poor judgment – lack of moral fiber – quality products and services – keeping your promises – thinking outside-the-box – Howard Schultz – Starbucks – brand – business-school textbook – marketing driven – bait and switch – mail-in rebates – health care – disqualify your claims – scam stories – systematic – business model – caught with their pants down
Not all Gobbledygook is Nonsense
August 2, 2010 – 19:22
Gobbledygook – known knowns – known unknowns – unknown unknowns – Donald H. Rumsfeld – business – strategic decision – trade-off – peace-of-mind – build your own line of reasoning – cause and effect – thesis – anti-thesis – synthesis – how the business functions as a singular, unique and integrated system – cheat yourself out of learning anything new – best-practice – thinking inside-the-box – non-thinking – ideology – lack of intellectual curiosity – learning from mistakes – character assassination – fear of making mistakes – C-suites – goals for creativity, self-renewal and innovation – Executive Sponsorship – strategic change – Zero-Tolerance – dissenting opinions – recurring – challenges – War-for-Talent
The Learning Organization
July 28, 2010 – 10:38
The Learning Organization – how businesses treat their employees – leadership – War for Talent – employee engagement – strategic information – circular reasoning – team-effort – Team building – Learning-by-Osmosis – conscious guidance – Leadership-Style – Human Resources – norms and values – uncertainty and the fear of failure – uphold brand-identity – instill trust and confidence – safeguard integrity – benchmarks for success – guiding corporate behavior – Vision – Purpose – Mission – Strategic direction
What IS Leadership?
July 23, 2010 – 09:40
Secret of success – the Holy Grail of leadership – fallacy; a misconception resulting from incorrect reasoning – Syllogism – success-literature – Tail-Wags-Dog-Story – Actors – Behavior – Purpose – business system – change the system – change your thinking – Trial & Error – chain reaction – poor design – incorrect implementation – faulty maintenance – bad management decisions –
Human Error – the British psychologist James Reason – critical principles – body of knowledge – Resource Management – Organizational Climate – Organizational Process – systems – C-Suite – complex deep-domain expertise – every silo of specialized knowledge – executive leaders – complex and interdependent relationships between means & ends and cause & effect – service I provide – coaching – training and consulting of executive leaders – early-warning – detection – problem-solving capabilities – reduce the incidence of human error – human intelligence – people as a line-item expense – the secret of leadership
How to Know When You’re Successful?
July 22, 2010 – 09:44
benchmark – strategic plan – variance from your goal – performance measurements – day-to-day decisions – hitting a hole-in-one – start with the end in mind – internal and external environments – strategic direction/positioning – efficiency – effectiveness – natural variation – s.m.a.r.t. – credibility and trust – money is just a device for measuring your progress – insight and understanding – helicopter view – painting the bigger picture – outside perspective – success
Business by Design
July 22, 2010 – 09:31
Brand-Experience – qualities you believe will resonate and inspire your target audience – Southwest Airlines – inspire clients who resonate with your value-proposition – decision-maker – management’s perception of quality – Customer Service – Time Warner Cable in San Diego, CA – nothing happens by accident – knowing what inspires people to do business with us – people who resonate with us – capitalize on our differences – corporate values, ethics and beliefs – quality of the products and services – critical success factors – realization of a vision – commercial reason – purpose – the system’s reasons-for-being – economies of scale – learning curve – experience curve – increase your effectiveness and efficiency – business system – personal vision for a better future – enterprise – Business by Design
What Were They Thinking?
July 8, 2010 – 11:32
Thinking – critical decision – decision-maker – unmistakable measure for successful management – Decision-Making Process – business results – operational goals – Natural variation – Operational behavior – Effectiveness – deliver on your promises – Efficiency – Strategic direction – Planning – Execution – Control – realization of your vision – Strategy – your internal and external environments – Integrity – symptoms – formal root-cause analysis – Authentic Solution™ – best practices – over-the-counter market for business solutions – quick fix – trial-and-error approach – case studies – legal system – case-law – Business schools – Business is all about people – rational thought – emotional level – socio-economic situations – different geographical locations – preference for instant-gratification – sustainability – respect for humanity – long-term profitability
Motivating Messages from Moving Movies I.
February 15, 2010 – 11:33
Motivating Messages – Moving Movies – Instinct – Anthony Hopkins – Cuba Gooding Jr. – Living as a monkey – different but equal – trophy-merchandise – takers – sinister need for control – What have I taken from you and what have you lost? – the illusion of control – to be in the game – Freedom is not something that you dream; it’s real, it’s there on the other side of those fences we build all by ourselves – Our choice is to work with the system or to work against it – insight into organizational dynamics – financial statements – means & ends – cause & effect